Contact-Us

Acquisitions at Bright Horizons

For information about the potential for your child care or early education program to become a part of our organization, please contact acquisitions@brighthorizons.com.


Client Services

For information about our complete family of solutions at work, including developing dependent-care programs for your organization or engaging our work/life consulting services, contact Bright Horizons Client Services.


World Headquarters

Bright Horizons Family Solutions
200 Talcott Avenue South
Watertown, MA 02472

View a list of our regional locations worldwide 


Human Resources

For Career Opportunities in the United States and Canada, please see the careers section of our site.

If you are an employee and have concerns regarding your employment or practices at your location, please e-mail hrconcerns@brighthorizons.com.

For career opportunities or HR questions in Europe, please contact europe.hrenqueries@brighthorizons.com.

For Benefit and Payroll Information, please see Benefits and Payroll Contacts on this site.


Parent Customer Service

For general information and comments, please contact parents@brighthorizons.com or call 866-854-1958

Full- or Part-Time Care

For information on center locations or enrollment information, please contact familysolutions@brighthorizons.com or call 877-624-4532

Back-Up Care

If you are a parent from a client company that participates in a Bright Horizons back-up care program and you are looking for back-up care, please contact us at 877-BH-CARES or visit us here.

New Center Information

For questions or information on new center openings please contact Welcome@brighthorizons.com.

Bright Horizons Community

Parents and members of the early childhood education field to share ideas, get perspectives, and ask questions on our discussion boards. Conversations cover parenting topics and advice spanning all ages of children.