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Employees: To access back-up care, please call 877-BH-CARES or click here.
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To access back-up care, please call 877-BH-CARES or click here.

To continue exploring the Bright Horizons family of solutions at work, use the links above or click here.

Should you have any further questions, please contact clientservices@brighthorizons.com or call 800-453-9383.

Responding to the Needs of Today's Employees

Millions of working people caring for elderly parents and relatives leads to $25 billion in employers’ lost productivity every year. Bright Horizons Care Advantage helps avoid those losses by providing back-up in-home elder care, getting employees to work an average of 12 days annually they otherwise would have missed.1

Learn More About the ROI

Elder Care Help When and Where Employees Need It

Bright Horizons Care Advantage addresses the potentially emotionally taxing and time-consuming challenge of finding adult and elder care for relatives and elderly parents. It removes the huge distraction of worrying if a family member is safe. An elder care program that’s convenient and easy to access helps employees tend to families…and jobs. Care is available for planned occasions (a relative’s surgical discharge) or same-day backup elder care for emergencies (an elder’s injury). What’s more, whether care is needed for someone in the employee’s hometown, or for a relative across the country, our call center ensures a caregiver is sent right to the person’s front door.

Full-Service Support: The Bright Horizons Back-Up Care Advantage Program

A single call or online visit to our award-winning, 24/7 backup care call center connects employees to the largest network of carefully screened in-home backup adult and elder care providers. No work for employees – the call center takes care of all the details.

Geriatric and Long-Term Care Planning

Bright Horizons Care Advantage helps employees with tomorrow’s challenges as well as today’s when it comes to taking care of the elderly. The Years Ahead component provides important resources for long-term geriatric care, planning, and referrals. With access to this support, even finding specialized facilities including memory and hospice care and independent and assisted living communities can be less stressful and time-consuming for employees.

Self-Service Support — Bright Horizons CareDirect

With access to the largest online database, employees who prefer to find back up care for their elder parents and relatives themselves can search for, screen, and hire their adult/elder back-up care providers any time, day or night.

Awards and Accolades