Welcome Letter

Dear Friends:
Plans for Bright Horizons Solutions at Work LIVE 2018 are well underway and I'm very excited to extend to you my personal invitation to join us.

On Wednesday, March 14 and Thursday, March 15, 2018 we’ll be at the historic Langham Huntington Hotel in Pasadena, California where the focus will be on Inspiring Innovation.

And there’s never been a better – or more important -- time to discuss innovation. As we all know, the war for talent is getting tougher, not just because of the shortage of skills, but because of the increasingly complex job of competing for employees’ attention. Our attendees represent the nation’s top employers; people and organizations who have set the bar for the kind of inspiring workplace cultures that get noticed by employees.   

The Langham Pasadena’s historic grand hotel is the ideal backdrop for engaging discussions, interactive workshops, and a keynote by Lisa Bodell, award winning author of “Why Simple Wins.” You’ll also have numerous opportunities to connect with other leading employers about their workplace cultures, and learn how the Bright Horizons® family of solutions provides value for both you and your employees.  

We’re so pleased to host this event, and proud that many attendees call it the best conference they attend. We’re confident you’ll leave this year's Bright Horizons Solutions at Work LIVE with fresh ideas, new tools, resources, and innovative strategies to continue to drive your organization’s success.

As always, there's no charge for clients to attend the conference, and complimentary child care will be available to attendees on site.

I personally look forward to greeting the many clients I’ve come to know over the years, and getting to know leaders who will be joining us for the first time.

I hope to see you in March!

Stephen Kramer at Bright Horizons

Stephen Kramer
Chief Executive Officer


Register before February 9th and you’ll be entered into a drawing to win a Fitbit Ionic Smartwatch, one of the top tech gadgets of 2018!

Why Attend? “A 10!” “Inspirational!” “Excellence across the board!”

The reviews are in from Bright Horizons Solutions at Work LIVE 2017.
And in 2018, we promise even more: valuable knowledge and skills to better your organization; actionable ideas you can go home and put right to work.
From March 14 to March 15, 2018, we’ll be in Pasadena inspiring innovation with today’s thought leaders from across industries.
Still need good reasons to join us? We’ve got five:

The Tools You Need

Everything required for a standout culture that supports recruitment, retention, and talent management, and inspires people to engage, grow skills, and be productive.

The Ideas You Want

Industry experts, thought leaders, and workforce peers on what it takes to drive change and deliver results.

The Inspiration You’re Looking for

Author, innovation expert, and keynote speaker Lisa Bodell on her “simple approach” to becoming world-class innovators.

The Connections You Won’t Find Anywhere Else

The best-of-the-best attendee list from leading employers, renowned honor rolls (FORTUNE’s Great Places to Work, Working Mother’s Top Employers, and CLO’s Learning Elite), employers of choice, and numerous industries.

The Extra Credit for Your Career

Professional credit (SHRM-CP/SHRM-SCP) for some of the sessions thanks to Bright Horizons status as a SHRM Preferred Provider.

Remember: Bright Horizons Solutions at Work LIVE is free to attend, and considered by many to be one of the best conferences.

“I always come back reenergized to do my best for my team!”

So pack your bags – Bright Horizons’ Solutions at Work LIVE 2018 is the one conference you don’t want to miss.

See you in Pasadena!

Featured Speaker Learn more about our exciting speaker!

Lisa Bodell
Best Selling Author
Founder & CEO, futurethink

CEO of futurethink Lisa Bodell is the bestselling author of Kill the Company, and her latest Why Simple Wins. She is a recognized global leader on innovation foresight and change management, whose keynotes leave audiences inspired with a vision and armed with tools towards action. A dynamic speaker and futurist, Lisa Bodell has brought innovation to life for Google, Cisco Systems, Citigroup, Merck, Fidelity, Accenture and the U.S. Navy.

With a deep understanding of best practices across industries Lisa Bodell has contributed her expertise to a wide variety of media, including: Fast Company, WIRED, The New York Times, Inc., Bloomberg Businessweek, Forbes, Harvard Business Review, The Huffington Post, FOX News, and CNN.

Lisa Bodell serves on the Advisory Board of the NSA, is a member of the Global Agenda Council for the World Economic Forum and is an adviser on the Board of the Association of Professional Futurists. She has taught at both American University and Fordham University, and has served as an adviser on Novartis’ Diversity and Inclusion Board in Basel.

The Agenda Browse our agenda to see what Bright Horizons Solutions at Work LIVE has in store for you.
Wednesday's pre-conference activities are optional.

Wednesday, March 14, 2018
7:00 A.M. - 9:00 A.M.

Breakfast Buffet

8:00 A.M. - 9:30 A.M.

Pre-Conference Session #1 (optional)


Child Care Center Liaison 101

Calling all child care center liaisons: this workshop’s for you. Whether you're a seasoned liaison with child care management responsibility or just stepping into this new role, this is the place to meet other center liaisons; discuss challenges and success stories, and learn what you need to do to excel in this important role.

Center Development Workshop

Exploring a child care center starts with answering some key questions: “Does child care make sense for us?” “How do we get started?” “Which players do we need to engage?” Hear from industry experts; get success stories from client partners; and learn critical information about bringing a child care center from vision to reality.

10:00 A.M. - 12:00 P.M.

Pre-Conference Session #2 (optional)

* Buses leave for Child Care Center Tour at 9:45 A.M. sharp


Child Care Center Tour

Interested in seeing what a Bright Horizons child care center can mean for working parents? Want a glimpse of the learning curriculum that’s helping to spark the imaginations of tomorrow’s leaders? Join this tour to experience the difference high-quality early childhood education can make for families, children, and organizational culture. * Buses leave for Child Care Center Tour at 9:45 A.M. sharp from Porte Cochere.

How to Market Your Benefits

This hands-on workshop will illustrate some of the latest techniques for helping employees understand, use, and fully appreciate the incredible programs you make available to them. From the nuts and bolts of personalized communications to social platforms and communities, we’ll explore how to get the greatest impact from your benefits.

Healthcare Talent Strategies

In this content-rich session, thought leaders from Bright Horizons and major hospital systems will lead discussions about talent recruitment, retention, and development – each drawn from direct experience and recent research. Together, the group will share effective practices, identify common challenges, and explore needed solutions in a challenging talent environment.

Building Education Pathways

Learn an innovative approach to making education more tangible, attainable, and exciting for employees. In this workshop, we’ll outline EdAssist’s methodology for helping employers build and measure Education Pathways. You’ll leave with a new approach to talent development that can enhance your tuition program.

12:30 P.M. - 1:45 P.M.


2:00 P.M. - 4:00 P.M.

Opening General Session

4:00 P.M. - 4:30 P.M.

Coffee/Tea Break

4:30 P.M. - 5:30 P.M.

Learning Lab Session #1
This year we will be featuring learning tracks that Inspire, Illuminate, Illustrate, and Instill innovation. Each time we break into Learning Labs throughout the conference, one session will be devoted to each track. Feel free to stay with one track for the entire conference, or mix and match to best suit your learning needs.

Developing Women Leaders across Your Organization
Inclusive practices spur innovative thinking… and ultimately fuel company performance. Research indicates that organizations with more women in leadership roles are more profitable. Join this session to learn the steps top companies are taking to hire and grow female leaders at all levels of the organization.

Demonstrating Your Culture in a Crisis
The best organizations represent more than a place of work - they're a second family. And a company's true colors shine brightest in the darkest of times. Join this session to hear how organizations responded to recent a historic crisis, and learn what the company did before, during, and after to demonstrate its commitment to its people, their families, and the communities in which they live.

From Boomers to Gen Z: Tailoring Benefits by Generation
One simple reason a benefit will earn an employee's attention: if it helps with a  need that employee has today. To create total rewards that resonate with the largest portion of your workforce, you need to offer benefits that have real impact on important goals at each stage of an employee's life. Join this session for an illustration of designing benefits for every age and stage.

Embracing Change and Inspiring Innovation: The Role of Managers
When new initiatives are launched, managers can make the difference between successes and setbacks. Managers today need to be resilient, adaptable, and strong communicators to perform at the highest level. Join this session for guidance on strengthening your resilience, embracing change, and bringing others along with you.

5:30 P.M. - 6:30 P.M.


6:30 P.M. - 9:00 P.M. Welcome Reception

Join us for a casual welcome reception where you can greet old friends, make new ones and enjoy the Southern California vibe.  Relax and soak in the history of the Langham as you sample the local cuisine.

Thursday, March 15, 2018
6:30 A.M. - 7:30 A.M.

Fitness Class

7:00 A.M. - 8:15 A.M. Breakfast Buffet
8:30 A.M. - 9:45 A.M. General Session
9:45 A.M. - 10:15 A.M. Coffee/Tea Break
10:15 A.M. - 11:15 A.M.

Learning Lab Session #2

Easing Employee Financial Worries
Weighed down by supersized student debt bills and rising living expenses, employees are reporting higher stress levels and dedicating more of their time - at home and work - to managing these expenses. Join this session to hear about progressive approaches to alleviating these financial strains, including lessons learned and future plans, from an early adopter of new wellness programs.

Keeping Pace in a Changing Business Climate
Market shifts, regulations, and acquisitions can be challenging times for human resource leaders. Learn strategies for people management in changing business environments. Creating resilient and adaptive companies is essential for succeeding in this climate, and that places new responsibilities on HR. Join this session for tips and techniques on helping your organization not only endure change, but grow through it.

Best of the Best
Each year, numerous lists catalog the top performing companies in various measures of performance, culture, and brand. It's easy to learn which companies made each list, but less clear why each company earned that status, or how to apply lessons from that list to your business. In this session, we explore the metrics and hear from "Best of" employers for an inside perspective on how they earned that status, why it matters, and how it impacts their employee experience.

How to be a Culture Champion
A workshop on converting your company’s mission and values into behaviors and processes that help attract and engage the right people to accomplish your goals. Learn a framework that can help you exemplify the cultural strengths of your organization, bring out those qualities in others, and articulate them to potential job candidates to more effectively hire for fit and build collaborative, high-performing teams.

11:30 A.M. - 12:30 P.M.

Learning Lab Session #3


Developing Front Line Workers
Front-line workers are instrumental to companies meeting their customer satisfaction goals, production targets, and revenue goals. Yet despite their integral roles, they are often afterthoughts for education and training investments. Join this session to hear how front-line education is advancing, and gain ideas to put into practice for your organization.

Career Development: Empowering Talent Mobility
Career development is prized by employees: 87% of Millennials say development is important in a job. Yet with thousands of education providers and many career paths to consider, employees need more than encouragement - they need guidance. Join this session to learn how companies are providing more structure and coaching around employees' educational pursuits, for mutual gain.

Supporting Working Families across the Globe
Finding harmony between our work and personal lives is a universal concern, yet each country has different regulations, support structures, and culture expectations that impact the success of working parents. How do global companies strike a balance between benefit equity and adherence to country-specific parental leave laws and other regional differences? Join this session for the latest ideas in benefit policy, employee communications, and return to work transition programs for multinational organizations.

Kindling New Ideas through Inclusion
When employees feel empowered to bring new ideas, find solutions, and improve the way work is done, your business benefits. To encourage the free flow of ideas, however, you must first create a climate where everyone feels valued, acknowledged, and included. In this session, learn how to recognize and respond to barriers to inclusion, and by do so harness the best thinking from your entire team.
12:30 P.M. - 1:45 P.M.


1:45 P.M. - 2:45 P.M.

Learning Lab Session #4


The Value of Parental Leave Resources and Return To Work Coaching
In today's tight labor market, companies are doing more to keep their best talent. As a result, there's growing recognition that one personal milestone is also a professional risk: parenthood. Join this session to learn why return to work programs for expectant and new parents are gaining traction, hear what these programs include, and how they fit into a broader employee engagement strategy.

The Many Sides of Elder Care
Employers are starting to see the first signs of swelling demand for elder care supports as more employees are caring for an elderly relative. But what types of supports are needed? The answer - like the underlying challenge - is more complicated than you might imagine. Join this session for a broad and deep exploration of elder care challenges, gaps, and areas of opportunity.

Benefits Marketing in the Age of Personalization
As consumers, we have become accustomed to being offered the products we want at the moment we need them. Communications at work should be no different, and this session will explore the rapidly evolving technology, strategy, and experience of benefits marketing.

Encouraging Learning throughout the Employee Lifecycle
New thinking gives rise to innovation. But how do you spark outside-the-box thinking in large and distributed organizations? It starts with individuals who recognize the value of learning, understand the best types of learning for each career stage, and foster support for learning within their teams. This session will describe how learning fits at each stage of the employee lifecycle, and provide tips for better leveraging learning investments.
2:45 P.M. - 3:15 P.M.

Coffee/Tea Break

3:15 P.M. - 4:30 P.M.

General Session

Our organizations are facing rapid change and volatility from all sides – from regulatory and labor market shifts to consumer expectations and technology advances. In order to adapt and prepare for an uncertain future, we need to innovate. How do we create environments where innovation flourishes? This session presents the results of a 2017 study on innovation in the workplace. Lucy English reveals the critical role HR must play, and explains why people practices play a central role. Learn how to spark innovation and creative problem solving by digging into an illustrative exercise, and leave understanding how you and your team can play the increasingly critical role making your organization an incubator of innovation.

6:30 P.M. - 10:00 P.M. Bright Horizons Solutions at Work 2018 Backstage Party – NBCUniversal Studios
And…. ACTION! Join us for a behind-the-scenes look at one of the largest film and TV production facilities as we wrap up our conference with an exclusive backstage party at NBCUniversal Studios. Enjoy food and drink as you tour familiar sets from your favorite movies and TV shows. That’s a wrap!
Friday, March 16: - 6:30 A.M. - 9:00 A.M. Breakfast to Go

The Venue The Langham Huntington Pasadena

Enjoy the grace and beauty of classic Southern California, in this luxurious hotel that has been Los Angeles’ original getaway for over 100 years. The Langham Huntington captures the natural beauty of California, nestled at the base of the San Gabriel Mountains, and is only a short drive to Los Angeles.  With sparkling pools, an exceptional selection of recreation and leisure activities, and award-winning dining, the Langham will surely be paradise.

For more information on the history and exciting activities available in the Pasadena area, visit the Pasadena Convention and Visitor’s Bureau.

*Bright Horizons is pleased to offer all conference attendees 10% off on spa and tennis services. Please mention the discount when booking your reservation and it will automatically be taken off your bill. We hope you enjoy!

Logistics Here’s everything you need to know to prepare for Bright Horizons Solutions at Work LIVE.

Hotel Booking

Bright Horizons has reserved a special hotel rate of $259 per night at the Langham Huntington for reservations booked by Thursday, February 15, 2018. Please click here for more details and to reserve your hotel room today.


We are pleased to offer you chartered transportation at the special rate of $120.00 round trip from Los Angeles International Airport (LAX) and $90 round trip from Hollywood Burbank Airport (BUR). For your planning purposes, the Los Angeles International Airport is 45 minutes away and Hollywood Burbank Airport is 30 minutes away from the Langham, heavily dependent on traffic. 

To make your reservations, please click here. Please make all transportation reservations by March 2, 2018 and be prepared to provide your flight information when booking. If you have any questions with your reservation, please contact the Engagement Team.

Check-in & Check-out

If you arrive prior to 3 p.m., the hotel offers luggage storage until your room is available.

In addition, the hotel can provide secure storage for your luggage on the last day of the conference (Friday, March 16, 2018) so that those who are leaving in the afternoon can check out in the morning and still enjoy the beautiful facilities.

Resort Contact Details

While staying at The Langham Huntington, colleagues and family members can reach you by phone at (626) 568 3900.

Solutions at Work LIVE On-site Child Care

Bring your family to Bright Horizons Solutions at Work LIVE 2018 and take advantage of the exciting and educational child care provided free of charge to conference attendees during the event. Our highly skilled child care program coordinators make the event a wonderful experience for each child.

Child care is offered for children ages six weeks through twelve years throughout the day and evening during the conference. In addition, family members are welcome at the Wednesday and Thursday evening events. Please indicate your interest in using the child care program by checking the box on the registration form. Read reviews below.


"I was so impressed by the teachers and their fun, loving personalities. I know my child was in really good hands."

"I was amazed by the set up! When we first walked in, my daughter saw her name in chalk on the sidewalk. This really set the tone for the next two days. She loved it! Especially the teachers."

"My daughters loved the art and the slip and slide. They could not wait to see what fun activity was next."  

What to Pack

Our event dress code is business casual. Travelers can usually anticipate beautiful weather in Pasadena in March. Expect highs in the mid 70s and evening lows in the 50s. We will be holding outdoor lunches and evening events. Plan for sunny, warm days, but you may want to bring a sweater for our indoor events and for the evenings.

Contact Us

Click here to contact the conference team with questions or comments.

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Thank you for your interest in Bright Horizons Solutions at Work LIVE 2018. We'll be in touch shortly!